April 27, 2009 – Royal Caribbean International today announced enhancements to the cruise line’s dining program, offering guests greater flexibility, personalization and convenience. With the introduction of new flexible dining programs called My Time Dining and My Family Time Dining for kids and other enhancements, guests will now have a diverse variety of choices to dine at whichever time and however they wish, in addition to the cruise line’s traditional dining, casual or specialty dining, and in-stateroom service offerings. The new dining program is available immediately fleetwide.“We are thrilled to offer guests more flexible dining options with My Time Dining and My Family Time Dining,” said Lisa Bauer, senior vice president, Hotel Operations, Royal Caribbean International. “Guests can now choose to enjoy the dining room experience with our renowned Gold Anchor Service during traditional dining times or with even greater flexibility through our new My Time Dining and My Family Time Dining programs. Feedback during the piloting of these programs has been very positive with many of our guests even comparing the level of personal service and recognition from our staff to that of their favorite restaurant at home.”
My Time Dining, which Royal Caribbean has piloted on select ships since early 2008, provides guests with the flexibility to enjoy dinner in the main dining room whenever they wish during dining hours. Guests choosing My Time Dining will not have a pre-assigned table, but will be seated in the ship’s main dining room; order from the same traditional dinner menu; and enjoy the same impeccable Gold Anchor Service for which Royal Caribbean is known. My Time Dining guests can make daily reservations for specific seating times or choose to walk-in. Guests can be seated with the party they arrive with, request to be seated with other guests or dine alone. To ensure a smooth and undisrupted experience, no additional guests will be seated at a table once dinner service has begun. Guests choosing My Time Dining must prepay gratuities and enroll onboard or in advance through Royal Caribbean's Website or the cruise line’s reservations department. Travel agents can enroll their customers for My Time Dining through Royal Caribbean’s reservations department currently for select ships and via booking tools for all ships beginning May 10.
As part of the recently announced new family program, My Family Time Dining will offer an expedited 40-minute dinner experience during the first seating in the main dining room for kids, ages 3-11, enrolled in the Adventure Ocean youth program. Once seated, kids will enjoy expedited service and be immediately served. Forty-five minutes into the seating, a youth counselor will escort kids from the main dining room entrance back to the Adventure Ocean spaces for continued evening activities, allowing parents to enjoy the rest of their dinner at their leisure. For more convenience to parents and more fun for kids, Lunch and Play provides kids in Adventure Ocean with lunch, movies, cartoons and free-play time between noon and 2 p.m. under the supervision of Adventure Ocean counselors. There is a charge of $7.95 per child for the Lunch and Play program.
Guests wanting to enjoy a meal in the comfort of their staterooms now can select from Royal Caribbean’s new Dine In Delights menu,in addition to complimentary full breakfast, lunch and dinner room service menus. The Dine In Delights menu offers guests name-brand food options including The Original Johnny Rockets hamburger; Eli’s Cheesecake Company’s Original Cheesecake; Ben & Jerry’s Half-Baked and Cherry Garcia ice cream bars; and Ghirardelli Chocolate Chip Cookie with Milk. Dine In Delights are available 24 hours a day for an additional charge each. A service charge of $3.95 will be added to all in-room deliveries during the hours between midnight and 5 a.m.
Guests can take advantage of new convenient features on Royal Caribbean's Website to make dinner reservations in the cruise line’s specialty restaurants or pre-order beverages for a more carefree vacation experience. The specialty restaurants, Chops Grille Steakhouse and Portofino Italian restaurant, are available on select ships and offer an intimate dining atmosphere and the choicest ingredients, individually and attentively cooked to perfection. A $20 per person service charge applies for guests dining in Portofino and $25 per person in Chops Grille. Guests also can pre-order a variety of wine, bottled water, juices and soda packages for their cruise and enjoy savings off onboard listed prices.
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